SHIPPING AND RETURNS



SHIPPING 

All orders over 99$ will receive FREE standard shipping. Orders under $99 will be charged a flat rate of $9.99. ** 1-2 days processing time.


You can also choose to pick up at one of our local EBTKS pick up points if you are a part of EBTKS on Facebook.  If choosing this method please write your pick up point in the notes before checking out.  Please choose warehouse pick up at checkout for free shipping. ** Processing times will be longer with this method. 



RETURNS 

All returns MUST be in 100% new condition.

You have 30 days after your item is shipped to request a refund. 

Shipping charges are non-refundable unless a mistake was made on our end or a product is damaged. 


TO PROCESS A RETURN OR EXCHANGE

If you would like to return or exchange an item, you'll need your order number and postal code then submit your request by emailing ebtks.coop@gmail.com